Privacy Policy

1. Introduction

Treat Me Global ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with medical tourism services.

By using our services, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, date of birth, and contact information (email, phone number, address)
• Medical history and health information relevant to your treatment inquiry
• Passport information and travel details
• Payment and billing information
• Photographs (before/after treatment photos, if provided)
• Communication preferences and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our medical tourism services
• To match you with appropriate medical facilities and healthcare providers
• To facilitate communication between you and medical professionals
• To process payments and manage bookings
• To send you updates, confirmations, and important information about your treatment
• To respond to your inquiries and provide customer support
• To comply with legal obligations and regulatory requirements
• To analyze website usage and improve user experience
• To send marketing communications (with your consent, where required)

4. Sharing Your Information

We may share your information with:

4.1 Medical Facilities and Healthcare Providers

We share your medical and personal information with vetted medical facilities and healthcare providers in destination countries to facilitate your treatment. These providers are contractually obligated to protect your information and comply with applicable privacy laws.

4.2 Service Providers

We may share information with third-party service providers who assist us in operating our business, such as payment processors, travel coordinators, and IT service providers. These providers are required to maintain the confidentiality of your information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

5. International Data Transfers

As a medical tourism facilitator, your information may be transferred to and processed in countries outside your country of residence, including but not limited to Turkey, Mexico, Hungary, and Thailand. These countries may have different data protection laws than your country.

We take appropriate measures to ensure that your information receives an adequate level of protection, including contractual safeguards and compliance with applicable data protection regulations such as GDPR.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include encryption, secure servers, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and medical record retention requirements)
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@treatmeglobal.com.

8. Medical Information

Medical information is particularly sensitive and is handled with additional care. We share medical information only with authorized healthcare providers and facilities necessary for your treatment. Medical records may be retained for legal and medical purposes as required by applicable laws and regulations.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: